Ever thought about opening up your patron feedback system to users through a weblog? The University of Chicago library has done just that with their Maroon Suggestions blog. Patron suggestions are accepted through a library feedback form. The suggestions, and...
Posted by Ken Varnum on February 8, 2007 9:07 AM
If you use an RSS reader, you can subscribe to a feed of all future entries tagged 'Customer Service'. [What is this?]