These are the notes I took during today’s OCLC Symposium on “The Internet of Things” at ALA Annual 2014. For tweets from the presentation, please see the Tweets at #oclciot.
The presentation was by Daniel Obodovski, co-author of The Silent Intelligence: The Internet of Things.
How do humans and machines communicate and connect? This is the Internet of Things [IoT]. But what is that? It’s all kinds of things today: smart thermostats, medical sensors and alert systems, smart electric meters… And more. Package, and person tracking is enabled through scannable codes or RFID tags for low-value things, and GPS devices for high-value (people, pets, valuable items). What are the privacy concerns around this? How to ensure that data are used as intended, by whom intended?
The IoT allows us to connect to the broader analog world around us in a digital way, to integrate, interpolate, and benefit us all. Relates to a new digital nervous system connecting us with our environment?
How big will this be? There could be as many as 50 billion by 2020. We have a lot more “smart” technology in our homes already than we might think. Up to 7% of U.S. population already has some sort of wearable technology (exercise trackers, medical monitors, etc.). By the end of this year, it is forecast that 10% of U.S. population will have wearable, internet-connected device on their person. And today, 45% of fleet vehicles in the U.S. have some form of monitoring — for vehicle maintenance, for driver compliance, for vehicle location, etc.
This is, all together, what we call “The Silent Intelligence.” And it is, ironically, very verbose.
We think of the future as rocket cars and jetpacks. But the reality is, it’s already here, slowly emerging, out of these interconnected devices. The most exciting area is healthcare — with immediate feedback for how treatment is working, or if there is an emergent situation before the individual even knows something is wrong.
What we have seen in social media — where the user is the source of data that the social media company then sells — is already emerging in the Internet of Things. Your car’s data is being sold to third parties. (I wonder, if it’s so easy to get the vehicle’s diagnostic reporting codes out of the vehicle, why it costs so much at a dealer to read the code and translate it into a fixable problem.)
The Internet of Things is very complex. Requires that many individual device manufacturers talk to each other and interplay. Need standards not just for communication, but for data itself. All of these data will be collected, analyzed, resold — after being anonymized. A new range of services will emerge around this data collection and processing. This opens up a new world of services, but also opens up a huge range of data privacy and security concerns.
We are currently missing a clear set of rules about privacy of data — who can have access, and what do they do with it? We are generally very bad about understanding the terms of service when we click through to use some online service.
This technological revolution has an uncertain impact on the nature of jobs. We have gone through one technological revolution, in which technology replaced many manufacturing jobs, leading those workers to move into service jobs. What happens if many services can be automated; what is the next kind of job that current service workers can move into?
What will Internet of Things mean for libraries? What will interconnections enable? Combined with knowledge of other things than where physical items are located, and what rooms are being used, or aisles in the stacks, etc., you can customize and improve services. Without data, you can’t improve your services in the optimal way.
We should think about how we can understand the patterns, and the data that generate them. Connecting patrons to their needs, more effectively and efficiently, is the goal. Let needs drive the technology.